Delivery & Returns (2022)

Frequently Asked Questions About Delivery & Returns

1. How long does it take for my order to arrive?

• If you order before 6pm, your order will be shipped the same day. Otherwise, your order will be shipped the next working day. 
• All of our products are shipped with tracked shipping, so they get priority with the courier
• Products shipped from Italy will take around 7-12 working days to arrive:
  • Tough/Snap/Biodegradable phone cases 
  • Tablet & Laptop Sleeves
  • Card Holders
    
  • Posters
    
    
• Products shipped from Belgium will take around 2-3 days to arrive:
  • Power Planner
  • Sunglasses

Please email us with any questions regarding your order and we'll provide you with the most accurate info for your product! Email: admin@antwerpavenue.com 💕

2. Can I return my order? 

Yes, you can return your order within 14 days. We will arrange a replacement or a refund.

Please email us before returning your package on admin@antwerpavenue.com and we'll give you instructions. We can not accept returns that are sent without prior notice. 

3. Can I track my order?

Yes! You will receive a tracking code once your order has left our fulfillment center.

Wrong address disclaim:

Please ensure the shipping address you provide is complete and correct, including house or apartment numbers. Once your order is placed, it is immediately sent to our manufacturer, and changes cannot be made. We are not responsible for failed deliveries due to incorrect addresses, so double-check before completing your purchase.